Knowledge Base

We offer fast and convenient loans tailored to your needs. Here’s what you need to know:

 Preconditions:

• Must be a registered customer with Africell.

• Must have a valid mobile money account with Afri money.

• Must have an active phone number linked to your account.

 Loan Application Process:

1. Dial *161#.
2. Select 5 ‘Financial Service.’
3. Select 3 ‘Abop Loan.’
4. Select 1 ‘to apply for Loan.’
5. You are eligible to take a loan amount up to XX NLE.
6. Enter the amount you wish to loan.
7. You are about to take a loan amount of XX NLE for 30 days.
   Interest 10%, late payment penalty 3%
8. Your loan request has been successful; you will get SMS confirmation shortly.
   
   

 Repayment Information:

• Repayment is done via Mobile Money

• Due dates and reminders will be sent via SMS.

• Early repayment may qualify you for a higher loan limit!

 Loan Limits & Interest Rates:

• Loan limits depend on your credit history with us.

• Interest rates are competitive and will be displayed before loan approval.

 Need Help?

For any questions, contact our customer support at [+23233390711] or visit [www.celloafrica.com/contact].

 Your financial support is just a few clicks away!